Frequently Asked Questions (FAQ)

After you have successfully registered to open an account at the ACBS system, you will have to wait a little longer for the Vietnam Securities Depository and Clearing Corporation (VSDC) to approve the account, so please wait for the next notification from ACBS. In case you need faster support or have waited for a while, please contact ACBS hotline at 1900555533 to check the information. See instructions for depositing money here.

After you have successfully registered to open an account at the ACBS system, you will have to wait a little longer for the Vietnam Securities Depository and Clearing Corporation (VSDC) to approve the account, so please wait for the next notice from ACBS.  In case you need faster support or have waited for a while, please contact ACBS hotline at 1900555533 to check the information.

Including the following channels: 

– Counter trading channel: for all customers. 

– Online trading channel: for customers with valid accounts and registered for Internet trading. Customers can conduct transactions via the Web platform – https//smart.acbs.com.vn or App – ACBS Smart. 

– ACB One online trading channel: for customers with valid accounts, registered for Internet trading and registered for linking at the ACB One app.

Deposit information is as follows:

(1) Deposit via ACBS IDENTIFIED ACCOUNT

– Receiving bank: Choose 1 of the following 4 banks: Asia Commercial Bank (ACB); VPBank; Techcombank; BIDV

– Receiving account number:

+ For receiving banks being ACB or VPBank: Customer’s securities account number (clearly state the number of sub-accounts to deposit money without the dots)

For example: Account 006Cxxxxxx.yy will be written as 006Cxxxxxxyy

+ For receiving banks being Techcombank: M + Customer’s securities account number (clearly state the number of sub-accounts to deposit money without the dots)

For example: Account 006Cxxxxxx.yy will be written as M006Cxxxxxxyy

+ For Techcombank as the receiving bank: M + Customer’s securities account number (specify the sub-account number to deposit money without the dot)

For example: Account 006Cxxxxxx.yy will be recorded as M006Cxxxxxxyy

+ For BIDV as the receiving bank: ACBS + Customer’s securities account number (specify the sub-account number to deposit money without the dot)

For example: Account 006Cxxxxxx.yy will be recorded as ACBS006Cxxxxxxyy

– Beneficiary name: the system will automatically display “Full name” The account holder is the person receiving the money and

– Content: enter as desired (not specified)

(2) Deposit via ACBS’S SPECIALIZED ACCOUNT

– Receiving bank: According to the list of specialized accounts announced by ACBS. (See Here)

– Deposit content: Sub-account number to deposit money (with or without dots)

Note: For Military Commercial Joint Stock Bank (MB), the content “Sub-account number to deposit money” does not have dots

and Full name of the stock exchange account holder

– Example: “Nguyen Van A deposits money into stock exchange account 006Cxxxxxx.yy or 006Cxxxxxxyy”

“Tran Van B deposits money into stock exchange account 006Cxxxxxx.yy or 006Cxxxxxxyy of Nguyen Van A”