What do I need to prepare to open an online securities account (eKYC) at ACBS? How to do it?
(1) You need to prepare: a valid ID card/Citizen ID card and a phone or computer with internet connection and a camera.
(2) Please access the Open an online account section on the ACBS website (https://s-eyes.acbs.com.vn/) or via the ACBS Smart app. Follow the instructions until you receive a successful registration confirmation.
If you need further assistance, please contact the ACBS Call Center – 1900555533.
When registering to open an online securities account (eKYC) at ACBS, I received a notification “already have an account at ACBS”, what should I do?
First, you need to check whether the ID card/Citizen ID card number entered into the system is correct. If the information is correct but the above notification still appears, please contact ACBS Call Center – 1900555533 to check the information and support the implementation.
What should I do if I cannot access the ACBS online securities account opening website (eKYC) at https://s-eyes.acbs.com.vn/?
You need to check your connection or use browsers recommended by ACBS such as Chrome (version 56 or higher)/ Firefox (version 50 or higher)/ Safari (version 11 or higher)/ Samsung (version 6.2 or higher). If you need further assistance, please contact ACBS Call Center – 190055553
In the steps of registering to open an online securities account (eKYC) at ACBS, even though you have taken a photo of your ID card/Citizen ID card many times, the system still notifies “picture is blurry”. What should you do?
You should take a photo of your ID card/Citizen ID card, adjust the shooting angle to get the best image quality as required in the account opening registration steps. If the system continues to notify you of blurriness, you need to bring your ID card/Citizen ID card directly to the ACBS office to be supported in registering to open an account directly at the counter, see Here.
If you need further support, please contact ACBS Call Center – 1900555533.
In the steps to register for an online securities account (eKYC) at ACBS, I accidentally pressed the button to refuse to allow the camera to take pictures. What should I do?
First, please check your device’s operating system and follow these instructions:
IOS: Go to “Settings”, select the application, “camera” and unblock the camera.
Android: Go to “Settings”, find “camera” and unblock the camera.
Web: Select the upper right corner, “Privacy and Security” tab, find “camera” and unblock the camera.
If you need further assistance, please contact ACBS Call Center – 1900555533.
During the steps to register for an online securities account (eKYC) at ACBS, when I get to the portrait step, the screen is rotated and cannot be performed. What should I do?
You can use another tool/operating system to re-register the account from the beginning. In addition, to open an account faster and start trading in time, you can bring your ID card/Citizen ID card directly to the ACBS office to receive support for registering to open an account directly at the counter, see Here.
If you need further support, please contact ACBS Call Center – 1900555533.
In the steps of registering to open an online securities account (eKYC) at ACBS, what is the error of displaying an invalid image when taking a photo of the ID card/Citizen ID card?
This case may be due to the following errors:
– The photo is blurry, too bright or too dark: Please do it again in this registration step, align the photo of the ID card/Citizen ID card clearly and with full information.
– The ID card/Citizen ID card is not an original document.
– The ID card/Citizen ID card is dirty, crumpled, or broken.
In the steps of registering to open an online securities account (eKYC) at ACBS, even though I have taken a portrait many times, the image results are invalid,what should I do?
You can use another tool/operating system to re-register the account from the beginning. In addition, to open an account faster and start trading in time, you can bring your ID card/Citizen ID card directly to the ACBS office to be supported to register to open an account directly at the counter, see Here.
If you need further support, please contact ACBS Call Center – 1900555533.
In the steps of registering to open an online securities account (eKYC) at ACBS, when I reach the step of confirming account information, I check and find that the information is incorrect. Can I make adjustments?
You can make adjustments by clicking the back button in the previous step and updating the correct information. If the account has been successfully opened and then an error is discovered, you need to make adjustments to the information according to ACBS regulations.
If you need further support, please contact ACBS Call Center – 1900555533.
In the steps to register to open an online securities account (eKYC) at ACBS, when accessing the authentication link, the screen displays the message “Invalid link”, what should I do?
This message indicates that you may be accessing the authentication link sent in a previous email and is no longer valid, so please access the authentication link in the latest email sent by ACBS or click “Resend link”.
If you need further support, please contact ACBS Call Center – 1900555533.
In the steps to register to open an online securities account (eKYC) at ACBS, when accessing the authentication link sent via email, the screen displays the message “Link has expired”, what should I do?
In this case, the message “Link has expired” has 02 possibilities:
If you do not sign the e-sign for more than 30 minutes, click “Resend link” to continue.
If you do not sign the e-sign by 12:00 noon of the next working day, you must do it again to request to open an account.
If you need further support, please contact ACBS Call Center – 1900555533.
During the steps to register for an online securities account (eKYC) at ACBS, when I reached the step of “SIGNING ELECTRONIC CONTRACT”, I accidentally closed/exited the application. What should I do to continue the registration process?
At that time, the registration process is considered incomplete and you need to start over from the beginning.
If you need further support, please contact ACBS Call Center – 1900555533.
Haven't received password reset information?
Submit after 59s
Cách quản lý tài chính cá nhân HIỆU QUẢ như thế nào? Cách quản lý tài chính
cá nhân HIỆU QUẢ như thế nào? Cách quản lý tài chính cá nhân HIỆU QUẢ như
thế nào?
Sao chép đường dẫn
Cách quản lý tài chính cá nhân HIỆU QUẢ như thế nào? Cách quản lý tài chính
cá nhân HIỆU QUẢ như thế nào? Cách quản lý tài chính cá nhân HIỆU QUẢ như
thế nào?