Frequently Asked Questions (FAQ)

Purchasing Power (BGW) = Money on the Customer’s account at the bank + Waiting sales money – Used sales money.

NO. According to regulations, when registering to open a securities account at ACBS, you are required to declare your contact address information. This is the address used to receive notification letters from ACBS, Securities Management Agency, Listed Enterprises, etc. The contact address may be the same or different from your Permanent Address.

You need to declare valid contact address information to ACBS.

You can change your email/contact address on ACBS’s Web Trading system at: https://smart.acbs.com.vn/

For a request to change your phone number, you need to bring your ID card/Citizen ID card directly to the ACBS Office to register for adjustment, see here.

If you need further support, please contact ACBS Call Center – 1900555533.

You need to bring your ID card/Citizen ID card directly to the ACBS Office to register the information that needs to be changed (see here). As for information on ID card/Citizen ID card and contact address, you can make adjustments on ACBS’s online trading system Web Trading.

If you need further support, please contact ACBS Call Center – 1900555533.

You need to bring your ID card/Citizen ID card directly to the ACBS office (see here) or contact ACBS hotline 1900555533 for support in checking information.

Quý khách cần mang theo CMND/CCCD đến trực tiếp Văn phòng của ACBS (xem tại đây) hoặc liên hệ tổng đài ACBS số 1900555533 để được hỗ trợ kiểm tra thông tin.

You need to bring your ID card/Citizen ID card directly to the ACBS office (see here) or contact ACBS hotline number 1900555533 for support in checking information.