Frequently Asked Questions (FAQ)

Please check your email box carefully, including Spam. If you still cannot find the email, please contact ACBS hotline 1900555533 for support or bring your ID card/Citizen ID card directly to the ACBS office to register to open an account directly at the counter, see Here

You need to contact and notify the broker to be supported to update the Referrer information in case of errors after successfully opening an account.

You can send a request on ACBS’s trading applications or contact ACBS Call Center at 1900555533 to update the correct Broker’s information as requested.

Please start over or contact ACBS hotline at 1900555533 or bring your ID card/Citizen ID card directly to ACBS Office so that we can check your account status and provide more specific instructions on the next steps. See ACBS Office here

This is a notification from ACBS informing you that you have successfully registered to open an account in the ACBS system.

This is a notification from ACBS informing you that you have successfully opened an account at ACBS’s system and the account information will continue to be transferred to the Vietnam Securities Depository Center (VSDC) system for final account opening approval. After the account is confirmed to be successfully opened by VSDC, ACBS will notify you of the account information.

To check your account status, please contact ACBS hotline 1900555533 or bring your ID card/CCCD directly to ACBS office.