Frequently Asked Questions (FAQ)

According to the regulations on Clearing and Settlement in securities transactions currently applied: for stocks, fund certificates and warrants, the sale proceeds will be automatically credited to your securities account after 11:30 on T+2 day from the successful sale date (T0 day) and excluding holidays,… For listed corporate bonds, it will be T+1 and privately issued corporate bonds will be T+0.

In order to support you in increasing cash flow in securities transactions or withdrawing money earlier than the payment date, ABCS is currently providing the service of Advance payment for securities sales, especially 100% exemption of advance fee if used to buy securities. You can find out more here.

According to the regulations on Clearing and Settlement in securities transactions currently applied: for stocks, fund certificates and warrants, they will be automatically recorded in your securities account after 11:30 on T+2 day from the date of successful purchase (day T0) and not including holidays, holidays, etc. Accordingly, you can place an order to sell securities from the afternoon session on T+2 day. For listed corporate bonds, it will be T+1 and privately issued corporate bonds will be T+0.

For example: On Monday, successfully buying 100 XXX shares, after 11:30 on the following Wednesday, you can place an order to sell this amount of shares on your account.

– You can do it through ACBS’s online trading system or contact the Call Center 1900.5555.33. In addition, you can bring your ID card directly to the ACBS Office or contact ACBS’s customer service staff for support.

– Amount that can be advanced to the Omnibus Account = Amount of money waiting to be returned to T1, T2 – Advance debt – Expected advance interest – [Amount of money waiting to be returned to be used to buy securities during the day (for Bank Gateway accounts (BGW))]

– For the Omnibus Account: If you want to WITHDRAW MONEY, DO NOT perform the Advance transaction before (because the money will be added to the Balance).

– For Bank Gateway accounts (BGW): If you want to WITHDRAW MONEY, you need to perform the Advance transaction. The advance will be disbursed to your bank account.

Yes. ACBS provides securities advance payment service to all customers who have securities trading and depository accounts at the Company.

– You do not need to perform any advance money procedures because the pending sale money will be automatically calculated into the purchasing power of your account immediately after selling matched securities.

– Buying securities on pending sale money will not be recorded as an advance debt and will not be charged interest at ACBS (applicable to both Omnibus accounts and BGW linked accounts).

– To order securities: Free

– To withdraw money (or other purposes): 14%/year (calculated on the basis of 360 days/year).

You can check the Fee Schedule on the ACBS website here

ACBS calculates advance fees based on the amount of money customers advance and the actual number of days of use from the date of advance transaction.

You can do it through ACBS’s online transaction system or contact the Call Center 1900.5555.33. Or else, you can bring your ID card directly to the ACBS Office or contact ACBS’s customer service staff for support.

When the securities sales money is reported to the Customer’s account, ACBS will deduct the amount that the Customer has advanced and any advance fees incurred.

After you have successfully registered to open an account at the ACBS system, you will have to wait a little longer for the Vietnam Securities Depository and Clearing Corporation (VSDC) to approve the account, so please wait for the next notification from ACBS. In case you need faster support or have waited for a while, please contact ACBS hotline at 1900555533 to check the information. See instructions for depositing money here.

After you have successfully registered to open an account at the ACBS system, you will have to wait a little longer for the Vietnam Securities Depository and Clearing Corporation (VSDC) to approve the account, so please wait for the next notice from ACBS.  In case you need faster support or have waited for a while, please contact ACBS hotline at 1900555533 to check the information.

Including the following channels: 

– Counter trading channel: for all customers. 

– Online trading channel: for customers with valid accounts and registered for Internet trading. Customers can conduct transactions via the Web platform – https//smart.acbs.com.vn or App – ACBS Smart. 

– ACB One online trading channel: for customers with valid accounts, registered for Internet trading and registered for linking at the ACB One app.